Over 2.5 million words of insurance, legal and marketing material translated quickly and efficiently

Project summary

Client type:

- Gjensidige is a leading Nordic and Baltic general insurance company that has operated in the Baltic countries for over a decade. Our client, ADB Gjensidige, is the head office in the Baltic States division, which acquired our former client – PZU insurance group.

- Texts we translate:

• descriptions of company procedures,
• terms and conditions of various types of insurance,
• various types of insurance policies,
• financial statements,
• risk management policies,
• risk assessment reports,
• risk insurance methodologies,
• monitoring analysis material,
• regulation of personal data processing,
• departmental quality policy,
• various internal policies, internal documents and procedures (annual appraisal procedure, internal control policy, descriptions of work procedures for various groups of employees, contracts, employee orders, remuneration policy, internal rules, internal communication, etc.),
• damage reports,
• laws and regulations,
• insurance offers for customers,
• press releases, various marketing materials, website texts, etc.

Scope, duration:

- Over 2.5 million words translated since 2009.

Languages, technology:

- English<>Lithuanian, Latvian, Estonian, Russian

- Polish/Latvian/Estonian<>Lithuanian

- Translation memory and term base used

Goals achieved:

- Very good command of insurance terminology, which was discussed and approved by the client

- Terminological consistency across all materials into various languages

- Speed and required style for promo and internal communication texts achieved

Introduction

Our client, ADB Gjensidige, needed an experienced partner to handle the translation needs of their various departments.

Challenges

Highly specific terminology needed to be accurately translated. The materials needed to reflect the appropriate style and deliveries needed to be organised at a rapid pace.